Export
How a shipment runs, start to finish
Nine steps from your first message to a loaded container, with the documentation issued for the Incoterm you specify.
Process
Nine steps to a loaded container
- 01
Buyer sends inquiry
Stone, size, finish, thickness, quantity, destination port and required delivery period. Drawings and BOQs are welcome.
- 02
Specification confirmed
We confirm what is producible, propose alternatives where a different stone suits better, and agree the colour range.
- 03
Quotation / proforma invoice
Quotation on EXW, FOB, CFR or CIF terms, followed by a proforma invoice with the agreed payment terms.
- 04
Production
Cutting, calibration, finishing and profiling to the confirmed specification and cutting list.
- 05
Quality inspection
Dimension, thickness, surface, edge and colour checked; third-party inspection can be scheduled if you appoint one.
- 06
Packing
Interleaved and edge-protected, crated on fumigated timber, strapped and marked by product and project area.
- 07
Container loading
Loaded and secured for the voyage; loading photographs can be sent on request.
- 08
Export documentation
Standard export documents issued per shipment and shared with your forwarder or customs broker.
- 09
International shipment
Sailing to the agreed destination port. Transit time depends on the route, carrier and transhipment.
Quotation terms
EXW, FOB, CFR or CIF
Tell us which term you work on and we will quote to it. If you are not sure, FOB is the usual starting point for buyers with their own forwarder, and CIF for buyers who prefer one invoice to the destination port.
Shipping availability and freight rates depend on destination, carrier and shipment period.
- EXW
- Ex Works. You or your forwarder collect from our facility and handle export formalities and freight.
- FOB
- Free On Board. We deliver to the loading port and handle export clearance; you arrange the ocean freight.
- CFR
- Cost and Freight. We arrange the ocean freight to the destination port; insurance is on your side.
- CIF
- Cost, Insurance and Freight. As CFR, with marine insurance arranged for the voyage.
Packing
Packed for the voyage
-
Interleaving and edge protection
Foam or paper between faces; corner and edge protection on profiled pieces such as coping and nosings.
-
Fumigated timber
Crates and pallets built from timber prepared for international shipment, strapped and closed for the voyage.
-
Marking
Each crate marked with product, size, finish and quantity — and, on project orders, with the pool area, elevation or building it belongs to.
-
Loading plan
Weight distributed across the container floor and crates secured so nothing shifts in transit.
Packing specifications may vary according to product, destination, size and buyer requirements.
FAQ
Export — questions buyers ask
What is the minimum order?
We are set up for container shipments. Smaller trial quantities and sample orders can be discussed, and mixed containers combining several stones are common for villa and landscape projects.
Which ports do you load from?
Shipments normally load through Tanjung Priok (Jakarta), Tanjung Perak (Surabaya), Semarang, depending on the destination and the sailing schedule.
How long does production take?
Lead time depends on the product, the quantity, the finishing required and the season. We confirm a production window with the quotation rather than quoting a standard figure.
Can you quote freight to my port?
Yes, on CFR or CIF terms. Shipping availability and freight rates depend on destination, carrier and shipment period, so freight is quoted at the time of the offer rather than held as a fixed rate.
What payment terms do you work with?
Payment terms are agreed per order and confirmed on the proforma invoice. Send your requirement with the enquiry and we will tell you what we can work with.
Do you supply the documents my customs broker needs?
Standard export documentation is issued per shipment. If your country requires additional certificates or specific wording, tell us at order stage so it can be prepared in time.
Request a quotation
Send the specification and destination port
With the stone, size, finish, quantity, Incoterm and port we can prepare a quotation. Attach a drawing or BOQ and we will quote to it.